[[{"summary":"Our Why&nbsp;Datacom works with organisations and communities across Australia and New Zealand to make a difference in peop...","postedAt":"1746741886000","workType":"Contract","description":"<p><strong>Our Why<\/strong>&nbsp;<\/p><p>Datacom works with organisations and communities across Australia and New Zealand to make a difference in people\u2019s lives and help organisations use the power of tech to innovate and grow<\/p><p><strong>About the Role (your why)<\/strong><\/p><p>Step into a high-impact leadership role where strategy meets innovation. As General Manager \u2013 Tax, you\u2019ll be the trusted right hand to the Head of Group Tax, driving forward-thinking tax strategies that shape Datacom\u2019s financial future. This is more than a compliance role - it\u2019s your opportunity to influence performance at a company-wide level by aligning tax insights with bold business decisions. You\u2019ll lead and elevate daily tax operations while collaborating with passionate colleagues to streamline processes and unlock new value across the business. If you're looking to make a measurable impact in a fast-moving, tech-driven environment - we\u2019d love to hear from you.<\/p><p><strong>What you\u2019ll bring<\/strong><\/p><ul> <li>Deep and broad understanding of the business and technology strategies in which the organisation operates. <\/li> <li>Extensive knowledge of strategy development and implementation principles. <\/li> <li>Strong strategic background, with an ability to grasp the big picture. <\/li> <li>Knowledge of financial management practices. <\/li> <li>7+ years of finance experience in a corporate environment. <\/li> <li>4+ years of demonstrated experience in a senior tax role. <\/li> <li>Demonstrated experience in managing people, financial management, and reporting. <\/li> <\/ul><p><strong>Responsibilities<\/strong><\/p><ul> <li>Managing the direct (corporate income tax) and indirect e.g. (FBT, Payroll, GST, WHT) tax matters for the group, as required. <\/li> <li>Issuing the required documentation for tax payments and returns as well as, approving and lodging tax returns. <\/li> <li>Advising the broader leadership team on tax exposure and the impact from asset disposals, structural business changes and mergers and acquisitions. <\/li> <li>Analysing and identifying areas to reduce tax exposure and recommending tax strategies that align with business goals. <\/li> <li>Liaising with the Taxation Authorities including Australian Taxation Office, auditors, regulatory bodies and outsource providers as required. <\/li> <li>Understanding legislative taxation changes. <\/li> <li>Contributing to the development, management, implementation and evaluation of systems, projects, services, staff and budgets to meet Datacom requirements. <\/li> <li>Collaborating with the Head of Group Tax to address complex issues where analysis of situations or data requires an in-depth knowledge of the business.<\/li> <\/ul><p><\/p><p><strong>Why Join Us Here at Datacom?&nbsp;<\/strong><\/p><p>Datacom is one of Australia and New Zealand\u2019s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.&nbsp;<\/p><p>We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You\u2019ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.&nbsp;<\/p><p>We operate at the forefront of technology to help Australia and New Zealand\u2019s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.&nbsp;<\/p><p>We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.<\/p>","linkToJob":"https://datacom1.workable.com/jobs/4855385","location":["Sydney"],"id":"3D686B3EFA","linkToApplyForJob":"https://datacom1.workable.com/jobs/4855385/candidates/new","title":"General Manager - Tax - 12 Month Fixed term"},{"summary":"Our purposeHere at Datacom we connect people and technology in order to solve challenges, create opportunities and discover...","postedAt":"1746739730000","workType":"Full-time","description":"<p><strong>Our purpose<\/strong><\/p><p>Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.<\/p><p><strong>The Role (Your Why)<\/strong><\/p><p>Join us in an exciting and well established D365 Finance &amp; Supply Chain Management practice with NZ\u2019s largest IT Services Provider.&nbsp;As a Senior Functional Consultant for D365 F&amp;SCM, you will support our customers in a client-facing role, taking lead responsibility for the functional areas of the solution. you\u2019ll be the conduit between the client\u2019s business users, stakeholders and the technical development teams. In this role, you will also support existing clients and implement new client solutions based on our industry best practice approach. You\u2019ll be comfortable in front of clients at all levels including leading workshops, eliciting requirements, crafting solutions and articulating different concepts.&nbsp;<\/p><p>You will be part of business transformation initiatives, large projects that leverage not only D365 F&amp;SCM, but other solutions from ISV products, Financial Planning tools, D365 Customer Engagement, Data Platforms and more.&nbsp;&nbsp;<\/p><p>You will build and solidify trusting relationships with our clients and actively collaborate on solutions with other teams. You will lead the business requirements gathering, functional design and implementation of D365 F&amp;SCM components that meet customers specifications and conforms to Datacom's standards and guidelines.&nbsp;<\/p><p><strong>What You Will Bring<\/strong><\/p><ul> <li>Functional Financial Expertise: A deep understanding of Microsoft D365 F&amp;SCM modules, particularly Finance including General Ledger, Accounts Payable, Accounts Receivable, Credit and Collections, Cash and Bank Management, Budgeting, Fixed Assets, and Expense Management.&nbsp;<\/li> <li>Experience: At least 5 years of experience with Microsoft D365 F&amp;SCM or Microsoft Dynamics AX 2012 implementations and support. Experience in Demand Forecasting, Master Planning, Warehouse Management, Expense Management, Multi-company, Project Accounting, and Financial Management is also highly valued.&nbsp;<\/li> <li>Analytical Skills: The ability to analyse and translate financial business requirements into processes and solutions that implement industry-recommended practices. Ideally with a focus on out of the box functionality over heavy configuration.&nbsp;&nbsp;<\/li> <li>Project Experience: Knowledge of project scoping, analysis, estimation, and post-live training and support functions to help inform and build out our implementation projects or enhancement streams of work.&nbsp;<\/li> <li>Documentation Skills: Strong documentation skills are essential for creating and maintaining detailed records of system architecture, design specifications, and user requirements.&nbsp;<\/li> <li>Communication Skills: Excellent communication skills to interact with and build relationships both internally and externally. This includes key customer contacts &amp; product owners, project managers, end users and the wider D365 team at Datacom.&nbsp;&nbsp;<\/li> <li>Problem-Solving: The ability to identify and rectify client issues, whether these are process driven, technical or functional challenges.&nbsp;&nbsp;<\/li> <li>Certifications: Relevant certifications such as Finance Functional Consultant Associate (MB-310), and Supply Chain Management Functional Consultant Associate (MB-330) are highly beneficial.&nbsp;<\/li> <\/ul><p><strong>Why Datacom?<\/strong><\/p><p>Datacom is one of Australia and New Zealand\u2019s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. <\/p><p>We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You\u2019ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand\u2019s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. <\/p><p>We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.&nbsp; <\/p>","linkToJob":"https://datacom1.workable.com/jobs/4855318","location":["Auckland"],"id":"4899FE577E","linkToApplyForJob":"https://datacom1.workable.com/jobs/4855318/candidates/new","title":"CONTRACTOR Opportunity | Senior Functional Consultant - Dynamics 365 FinOps"},{"summary":"About DatacomWith over 6,200 people, and centre\u2019s of technical excellence spread across Australasia, Datacom is committed t...","postedAt":"1746709664000","workType":"","description":"<p><strong>About Datacom<\/strong><\/p><p>With over 6,200 people, and centre\u2019s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields \u2013 smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.<\/p><p><strong>Our purpose<\/strong><\/p><p>Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.<\/p><p><\/p><p><\/p><p><strong>Job Summary<\/strong><\/p><p>We are seeking a detail-oriented and organised Account Coordinator to join our team. The ideal candidate will play a crucial role in supporting our Account Managers/Directors and ensuring seamless operations across various account management and service delivery functions. This role involves managing purchase orders, handling invoices from various 3rd party partners, assisting with contract renewals, maintaining important documentation and templates and at times updating Salesforce with existing customer opportunities. Excellent organisational and communication skills, along with a keen eye for detail, are essential for success in this role.<\/p><p><a rel=\"nofollow noreferrer noopener\" class=\"external\"><\/a><strong>Key Responsibilities<\/strong><\/p><p><em>The Administration Coordinator is responsible for (but not limited to):<\/em><\/p><p><em><strong>Purchase Order Management:<\/strong><\/em><\/p><ol><ul> <li><em>Create and manage purchase order requests.<\/em><\/li> <li><em>Update and track purchase orders through their lifecycle.<\/em><\/li> <li><em>Coordinate with Accounts team and Business Operations to ensure timely processing and resolution of any issues.<\/em><\/li> <\/ul><\/ol><p><em><strong>Invoice Management:<\/strong><\/em><\/p><ol><ul> <li><em>Review and validate invoices for accuracy and completeness.<\/em><\/li> <li><em>Input invoice details into the relevant systems.<\/em><\/li> <li><em>Track invoice status and ensure timely payments.<\/em><\/li> <\/ul><\/ol><p><em><strong>Contract Management Assistance:<\/strong><\/em><\/p><ol><ul> <li><em>Support Account Managers/Directors in preparing data and documentation for contract renewals as well as updating the relevant systems (i.e., Sharepoint, Salesforce, Presales Hub, Renewal Review Gate packs)<\/em><\/li> <li><em>Assist in overall contract management, including tracking key milestones and deliverables.<\/em><\/li> <\/ul><\/ol><p><em><strong>Document Repository Maintenance:<\/strong><\/em><\/p><ol><ul> <li><em>Maintain and organise the document repository for Experience Technology customers <\/em><\/li> <li><em>Ensure all documents are up-to-date, accessible, and properly archived.<\/em><\/li> <li><em>Maintain and update key customer details, license quantities, renewal dates, services and products across all Experience Tech customers in our single document management portal. <\/em><\/li> <\/ul><\/ol><p><em><strong>Statement of Work/Change Orders:<\/strong><\/em><\/p><ol><ul> <li><em>Maintain and update templates for Statements of Work (SOW) and Change Orders.<\/em><\/li> <li><em>Ensure templates are aligned with company standards and client requirements.<\/em><\/li> <\/ul><\/ol><p><em><strong>Customer Cadence Support:<\/strong><\/em><\/p><ol><ul> <li><em>Assist Account Managers/Directors in preparing for quarterly business reviews with customers.<\/em><\/li> <li><em>Prepare data and compile information for review decks and presentations.<\/em><\/li> <\/ul><\/ol><p><em><strong>General Coordination and Assistance:<\/strong><\/em><\/p><ol><ul> <li><em>Provide general support and coordination to Account Managers/Directors as needed, especially during the onboarding of new Experience tech customers across Australia and New Zealand. <\/em><\/li> <li><em>Handle various administrative tasks to ensure smooth operation of account management processes.<\/em><\/li> <\/ul><\/ol><p><strong>Requirements<\/strong><\/p><p><strong>Knowledge<\/strong><\/p><ul> <li>Basic Understanding of business requirements and IT deliverables demanded by the client(s) to provide administrative support.<\/li> <li>Strong administration knowledge, including project support and Microsoft Office<\/li> <\/ul><p>&nbsp;<\/p><p><strong>Experience<\/strong><\/p><ul> <li>Relevant experience that has the required skills for the role<\/li> <li>Experience in administration role and project support.<\/li> <\/ul><p>&nbsp;<\/p><p><strong>Skills<\/strong><\/p><ul> <li>Strong organizational skills with the ability to manage multiple tasks and priorities effectively.<\/li> <li>Excellent communication skills, both written and verbal.<\/li> <li>Attention to detail and accuracy in handling data and documentation.<\/li> <li>Proficiency in Microsoft Office (Word, Excel, Powerpoint) and familiarity with relevant software tools<\/li> <li>Ability to work with cross functional teams and stakeholders<\/li> <li>Time Management<\/li> <\/ul><p><strong>Benefits<\/strong><\/p><p>Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!<br><\/p><p>We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.<\/p>","linkToJob":"https://datacom1.workable.com/jobs/4853992","location":["Manila"],"id":"E04E977C88","linkToApplyForJob":"https://datacom1.workable.com/jobs/4853992/candidates/new","title":"Administration Coordinator"},{"summary":"Please note, this is a 6-month contract opportunity with the possibility of extension. We are looking for someone with an immediate start d...","postedAt":"1746689772000","workType":"Contract","description":"<p><strong>Please note, this is a 6-month contract opportunity with the possibility of extension. We are looking for someone with an immediate start date. <br><br>Our purpose<\/strong><\/p><p>Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in<\/p><p><\/p><p><strong>About you<\/strong><\/p><p>As a Technical Consultant specialising in Dynamics 365 Customer Engagement (D365 CE) you will be responsible for delivering high-quality technical solutions and services to clients. In this role you\u2019ll be across multiple projects with a variety of different client accounts. As the Technical consultant, you will be confident in your technical abilities and comfortable to articulate solutions when engaging with customers in a commercially savvy and professional manner<\/p><p><\/p><p><strong>What you\u2019ll bring<\/strong><\/p><ul> <li>Able to show extensive experience with D365 CE<\/li> <li>Solid knowledge of the application of Customer Service, Sales and Marketing while Field Service, Power Apps Portal experience highly desirable<\/li> <li>Strong development experience with Microsoft technologies including; .NET C#, ASP.NET, JavaScript, JQuery, HTML5, REST, Web API/Services, SSIS and Azure technologies. Kingsway Soft<\/li> <li>Working knowledge of data migration methods<\/li> <li>Advanced understanding of integration concepts<\/li> <li>Experience in the range of typical delivery methodologies<\/li> <li>Strong communication skills, particularly the ability to be an active contributor in customer workshops. Experience and comfort in establishing working rapport with business and technical customers.<\/li> <li>Experience gathering technical requirements, solutioning and producing quality technical designs, both within Dynamics 365 CE and in the wider context of integrated business platforms<\/li> <li>Ability to manage your time effectively in a self-driven agile environment<br> <\/li> <\/ul><p><strong>Why Join Us Here at Datacom?<\/strong>&nbsp;<\/p><p>Datacom is one of Australia and New Zealand\u2019s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.&nbsp;<\/p><p>We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You\u2019ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.&nbsp;<\/p><p>We operate at the forefront of technology to help Australia and New Zealand\u2019s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.&nbsp;<\/p><p>We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.<\/p><p><\/p><p>&nbsp;<\/p>","linkToJob":"https://datacom1.workable.com/jobs/4846429","location":["Auckland"],"id":"690523F185","linkToApplyForJob":"https://datacom1.workable.com/jobs/4846429/candidates/new","title":"Technical Consultant D365 CE - 6-month Contract Opportunity - Immediate start"},{"summary":"Our PurposeHere at Datacom we connect people and technology in order to solve challenges, create opportunities and d...","postedAt":"1746677338000","workType":"Full-time","description":"<p><\/p><p><strong>Our Purpose<\/strong><\/p><p>Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in<\/p><p><\/p><p><strong>Our Team<\/strong><\/p><p>The Data and Analytics team are a progressive group of diverse and creative individuals with a deep love for all things data related. They build platforms and solutions that are leading edge and at the forefront of the technology curve. A close knit and fun team embedded within our rapidly growing Professional Services division, and part of the wider Datacom ecosystem<\/p><p><\/p><p><strong>About the Role<\/strong><\/p><p>As a Senior Consultant, you will lead the technical delivery of large-scale data platform and BI solutions. You will be asked to design, implement and own the delivery of robust Data Platform solutions and end-to-end components. The Senior Consultant works closely with principal consultants, practice leads, project managers, and client stakeholders and teams. This is a client facing role, so you'll need to be an excellent communicator and good with people<\/p><p><\/p><p><strong>What You\u2019ll Do<\/strong><\/p><ul> <li>Working with clients (businesses users) to gather, clarify requirements and business rules by running workshops with stakeholders<\/li> <li>Contribute to the technical architecture, design and delivery for a new data platforms<\/li> <li>Provide overall thought leadership to our clients regarding data profiling and integration recommendations<\/li> <li>Data modelling (relational and dimensional modelling)<\/li> <li>Managing development life cycle using various source code management tools<\/li> <li>Ability to perform performance tuning and optimisation on new and/or existing data warehouse solutions<\/li> <li>Provide detailed documentation, end user training and knowledge-transfer services to customers, and internal teams<\/li> <\/ul><p><\/p><p><strong>Skills and requirements<\/strong><\/p><ul> <li>Excellent consultation and stakeholder management skills<\/li> <li>Excellent verbal and written communication skills<\/li> <li>Proven track-record of designing and building modern data platforms<\/li> <li>Advanced skills in Azure, Fabric, and Snowflake pipelines, with experience in tools such as Azure Data Factory, Coalesce, Matillion, dbt, and Fivetran<\/li> <li>Advanced ETL/ELT process design and implementation<\/li> <li>Advanced skills in SQL performance tuning, query plan, query plan analysis, indexing, table partitioning<\/li> <li>Strong skills in cloud platforms such as Azure and AWS<\/li> <li>Strong skills in data platform implementation, configuration, performance and cost management tuning (i.e. Azure, Fabric, Snowflake)<\/li> <li>Strong skills in Power BI and semantic data modelling<\/li> <\/ul><p><\/p><p><strong>Required Skills and Qualifications<\/strong><\/p><ul> <li>Bachelor's degree in Computer Science or related discipline<\/li> <li>Snowpro and Coalesce certified or Microsoft Azure/Fabric certified data engineer<\/li> <li>Minimum 7+ years\u2019 experience in EDW design and implementation<\/li> <li>Minimum 7+ years\u2019 experience in ETL architecting and design<\/li> <li>Minimum 7+ years\u2019 experience in data modelling (Star schema &amp; Snowflake schema)<\/li> <li>Minimum 5+ years\u2019 experience in semantic layer development<\/li> <li>Minimum 5+ years\u2019 experience in reporting and visualization tools<\/li> <li>Minimum 5+ years\u2019 experience in Power BI<\/li> <\/ul><p><\/p><p><strong>Why Join Us Here at Datacom?<\/strong>&nbsp;<\/p><p>Datacom is one of Australia and New Zealand\u2019s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.&nbsp;<\/p><p>We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You\u2019ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.&nbsp;<\/p><p>We operate at the forefront of technology to help Australia and New Zealand\u2019s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.&nbsp;<\/p><p>We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.&nbsp;<\/p><p><\/p><p><\/p><p><br> <br><\/p>","linkToJob":"https://datacom1.workable.com/jobs/4845555","location":["Melbourne"],"id":"4C0B9D3C48","linkToApplyForJob":"https://datacom1.workable.com/jobs/4845555/candidates/new","title":"Data & Analytics Senior Consultant"},{"summary":"Position:&nbsp;&nbsp;Senior Network EngineerDatacom Location:&nbsp;&nbsp;AucklandSecurity R...","postedAt":"1746672625000","workType":"Full-time","description":"<p><strong>Position:&nbsp;<\/strong>&nbsp;Senior Network Engineer<\/p><p><strong>Datacom Location:&nbsp;<\/strong>&nbsp;Auckland<\/p><p><strong>Security Requirements<\/strong>: NZ Citizens and Residents Only<\/p><p>&nbsp;<\/p><p><strong>Our Why<\/strong>&nbsp;<\/p><p>Datacom works with organisations and communities across Australia and New Zealand to make a difference in people\u2019s lives and help them to use the power of tech to innovate and grow.&nbsp;<\/p><p><\/p><p><strong>About the Role (Your Why)<\/strong><\/p><p>Welcome to the team! Our continual expansion in the industry means that our Networks team is developing at a fast pace, opening the door to work with the latest of network technologies and delivering the best breed of solutions. Network Operations is a fast-paced environment, hustling and bustling with highly autonomous, collaborative and nurturing team members. Teamwork makes the dreamwork and communication is key. Our team has the confidence to develop and maintain strong working relationships within the wider team and with managing and engaging their stakeholders. It is a very diverse team that works as one unit where everyone brings something to the table and is looked after by their peers.<\/p><p>&nbsp;<\/p><p>The work is hands on and involves various operational teams, project managers, developers &amp; BA\u2019s. It also provides continuous learning experiences that encourage growth and development. The role is situated within our Network Operations Centre, where you will get to work alongside a dedicated network services group. We provide a challenging and sophisticated environment using a range of technologies to achieve our goals with a strong focus on Cisco solutions including, firewalls, routing &amp; switching, UCS, wireless, voice and security. Most excitingly of all, you will have the opportunity to be exposed to the latest in technology and to continue learning as we introduce new services and products for our clients.<\/p><p>&nbsp;<\/p><p>Our offices are based in Auckland. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!<\/p><p>&nbsp;<\/p><p>Note that it is a <strong>full-time position<\/strong> with <strong>rostered on-call<\/strong> and <strong>only open to current NZ Citizens and Residents.<\/strong><\/p><p><\/p><p><strong>What You\u2019ll Do<\/strong><\/p><p>As a Senior Network Engineer in Auckland, you will be focused on:<\/p><ul> <li>Working with technologies including Routing, Switching, Firewalls, VPN &amp; Remote access, VoIP, WLAN, and Load Balancers<\/li> <li>Support customer network environments<\/li> <li>Establish and nurture relationships with appropriate staff both internally and externally<\/li> <li>Provide guidance and technical leadership to more junior staff<\/li> <li>Perform reporting duties<\/li> <li>Liaise with Professional services and Sales Teams<\/li> <\/ul><p>&nbsp;<\/p><p><strong>What You\u2019ll Bring<\/strong><\/p><p>As a Senior Network Engineer, you will be an enthusiastic team player who understands what needs to be done to turn business requests into solutions. You won\u2019t be afraid to roll up your sleeves and be involved in the sorting of the problem not just the design. We need people who can talk about business \u2013 be it small, medium of large \u2013 it\u2019s all relevant and can build networks across our greater Datacom team so that you have a wealth of knowledge available for your local customer. <\/p><p><\/p><p>To join our team, you\u2019ll <strong>ideally<\/strong> have:<\/p><ul> <li>Proven experience as a Network Engineer (3-4 years minimum, 5+ desired)<\/li> <li>CCNA and CCNP full certification or equivalent or above<\/li> <li>Firewall certification in the form of Fortinet, Palo Alto and/or Checkpoint<\/li> <li>Understanding of Networking principles and practical application<\/li> <li>Experience and hands-on implementation of engineering and administration of multiprotocols and multilayer switches including LAN protocols, BGP, RIP, NAT, OSPF/EIGRP, TCP/IP and Wireless (Cisco, Aerohive, Fortinet, Aruba, Arista, Juniper) <\/li> <li>Experience with router and switch technology as well as working knowledge in protocol analysis, including the ability to configure, deploy, upgrade, and troubleshoot<\/li> <li>Load Balancing experience e.g. F5, Citrix Netscaler, Global Server Load Balancing<\/li> <li>Firewall/Network Security experience, e.g. Fortinet, Checkpoint, Cisco, Palo Alto, IPS, and VPN<\/li> <li>Experience with cloud solutions (Azure, AWS), DNS configuration management, Firewall analysis and implementation with diagnosis and troubleshooting, &nbsp;VPN support and IP address management (NAT and PAT)<\/li> <\/ul><p><\/p><p>We\u2019re generally looking for smart people who get things done. If you are agile minded, passionate about technology and thrive in a modern trust-based environment then Datacom and this role are right for you!<\/p><p><\/p><p><strong>Why Join Us Here at Datacom?<\/strong>&nbsp;<\/p><p>Datacom is one of Australia and New Zealand\u2019s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.&nbsp;<\/p><p>We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You\u2019ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.&nbsp;<\/p><p>We operate at the forefront of technology to help Australia and New Zealand\u2019s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.&nbsp;<\/p><p>We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.&nbsp;<\/p>","linkToJob":"https://datacom1.workable.com/jobs/4845465","location":["Auckland"],"id":"D22282E610","linkToApplyForJob":"https://datacom1.workable.com/jobs/4845465/candidates/new","title":"Senior Network Engineer"},{"summary":"Our purposeHere at Datacom we connect people and technology in order to solve challenges, create opportunities and discover...","postedAt":"1746606007000","workType":"Full-time","description":"<p><strong>Our purpose<\/strong><\/p><p>Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.<\/p><p>&nbsp;<\/p><p><strong>Our team<\/strong><\/p><p>Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.<\/p><p>&nbsp;<\/p><p><strong>About the Role<\/strong><\/p><p>This role will be providing key packaging services to one of our largest customers. As part of a broader team, you will be responding to contracted and project requests.<\/p><p><\/p><p><strong>What you will do<\/strong><\/p><p>As an <strong>Applications Packager<\/strong> you will:<\/p><ul> <li>Software packaging and repackaging. This will cover from discovery through to deployment support<\/li> <li>Package based on BAU tickets as well as project<\/li> <li>Participate in project planning sessions and project delivery<\/li> <li>Prepare documentation for use by Operational staff<\/li> <li>Analyse and rectify packaging problems<\/li> <li>Leverage enterprise grade tools, processes, and frameworks to deliver high quality services and outcomes to Datacom customers in accordance with SLAs<\/li> <li>Ensure outstanding levels of customer satisfaction by demonstrating timely, professional, and attentive responses to customers and colleagues <\/li> <\/ul><ul> <li>Operate in, and contribute to the winning culture of a high performing team<\/li> <li>Identify service improvements, efficiencies and/or cost reductions for Datacom customers<\/li> <li>Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).<\/li> <li>Provide guidance and mentoring to lessor experienced Datacom staff to ensure overall competence and growth in the company continually improves<\/li> <li>Take responsibility and accountability for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.<\/li> <\/ul><p><\/p><p>We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders\u2019 changing requirements and this can mean we evolve in our roles to meet those needs.<\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><strong>Requirements<\/strong><\/p><p><strong>What you\u2019ll bring:<\/strong><\/p><p>You will have 5 years\u2019 IT industry experience, preferably within an IT managed service provider, with approximately 3 years\u2019 experience in a similar Application Packaging role. You will have exceptional knowledge of packaging tools, InstallShield, EMCO etc. You will possess exceptional knowledge of Windows 10, 11 and MacOS operating systems. You will have knowledgeable skills in endpoint management platforms, System Centre Configuration Manager, Intune, and Jamf. <\/p><p>You will bring exceptional troubleshooting, customer service, communication, and prioritization skills; and will be comfortable and able to work autonomously with minimal supervision. <\/p><p><strong>Customer Satisfaction<\/strong><\/p><p>Ensure outstanding levels of customer satisfaction by demonstrating the following<\/p><ul> <li>Timely responses to customer queries<\/li> <li>Professional verbal and written communication<\/li> <li>Attendance to, and active participation in internal/customer meetings<\/li> <li>Follow-up on assigned action items assigned during meetings<\/li> <\/ul><p>&nbsp;<\/p><p><strong>Team Engagement<\/strong><\/p><p>Ability to operate in a team environment by demonstrating the following:<\/p><ul> <li>Be an effective ambassador for Datacom behaving in ways consistent with the Company Values<\/li> <li>Develop effective working relationships with other members of the team to ensure the best team outcome<\/li> <li>Consult directly with team members, client or other third parties to obtain required information or decisions<\/li> <li>Demonstrate initiative-taking ownership of identified issues as well as effective communications for suggested resolution efforts<\/li> <li>Perform work after-hours where required for project and/or support engagements.<\/li> <li>Share relevant knowledge, experience, and ideas with team members with the aim of building team competence and culture<\/li> <li>Provide constructive feedback to improve team and corporate capability<\/li> <li>Initiative-taking open and honest communication at all levels and remains accountable for personal performance<\/li> <li>Support other members of the wider Intelligent Workspace group wherever possible<\/li> <\/ul><p>&nbsp;<\/p><p><strong>Project Delivery<\/strong><\/p><p>Commitment to exceptional project delivery by demonstrating:<\/p><ul> <li>Compliance with Datacom Delivery Methodologies<\/li> <li>Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation<\/li> <li>Successful and responsive project delivery within schedule and budget estimates<\/li> <li>Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned<\/li> <li>Close collaboration with customers to ensure delivery of project outcomes<\/li> <li>Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients<\/li> <li>Accurate and efficient delivery of project tasks minimising re-work<\/li> <li>Accurate and timely contribution to project reporting<\/li> <li>Accurate and timely completion of time sheeting for daily activities<\/li> <li>Up-to-Date utilisation forecasts based on assigned work are maintained<\/li> <li>Assisting pre-sales with scoping of project engagements in customer environments<\/li> <li>Managing workloads to allow warm handover to BAU when required for project engagements<\/li> <\/ul><p>&nbsp;<\/p><p><strong>Training and Development<\/strong><\/p><p>Commitment to continuous personal development by demonstrating:<\/p><ul> <li>Development, maintenance, and execution of initiatives in alignment with a personal development plan<\/li> <li>Attain and/or maintain relevant industry or professional certification(s)<\/li> <li>Provide constructive feedback on the development needs of the team<\/li> <\/ul><p><\/p><p><strong>Benefits<\/strong><\/p><p><strong>Why Join Us?<\/strong><\/p><p>As one of Australasia's IT powerhouses, Datacom offers the agility and innovation of a startup, coupled with the influence and opportunities of an industry leader. Our people-first culture is palpable - you'll feel it the moment you walk through our doors.<\/p><p>We offer an array of perks, from vibrant social events to serene chill-out spaces, hybrid working setups, and an abundance of professional development opportunities. At Datacom, you'll grow your career, connect deeply with peers, and bring your true self to work every day.<\/p><p>Leading the charge in tech, we tackle some of the biggest challenges and most exciting opportunities across Australia and New Zealand. If you're eager for adventure and driven by possibility, you'll fit right in.<\/p><p>Join us as we champion an inclusive, fun, and supportive workplace where your contributions are celebrated, and your growth is nurtured. Together, let's explore what's possible and create the future!<\/p>","linkToJob":"https://datacom1.workable.com/jobs/4842793","location":["Kuala Lumpur"],"id":"F68729D0EA","linkToApplyForJob":"https://datacom1.workable.com/jobs/4842793/candidates/new","title":"Application Packager"},{"summary":"About DatacomWith over 6,200 people, and centre\u2019s of technical excellence spread across Australasia, Datacom is committed t...","postedAt":"1746605848000","workType":"Full-time","description":"<p><strong>About Datacom<\/strong><\/p><p>With over 6,200 people, and centre\u2019s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields \u2013 smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.<\/p><p><strong>Our purpose<\/strong><\/p><p>Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.<\/p><p><strong>About the Role (your why)<\/strong>&nbsp;&nbsp;<\/p><p>The Endpoint Engineering Specialist will assist with the development of desktop Standard Operating Environment (SOE) architectures for outsourced IT service environments for remote supportability.<\/p><p>This will include the development of ongoing support and maintenance processes for standardisation across multiple customers. You will also provide 3rd level support and escalation point for Desktop Support competencies for burning problems, critical environmental issues and Endpoint design faults.<\/p><p>Our offices are based in Auckland, Wellington and Christchurch, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!&nbsp;<\/p><p><strong>What you\u2019ll do&nbsp;&nbsp;<\/strong>&nbsp;<\/p><p>As the Endpoint Engineering Specialist, you will be responsible for the following:<\/p><ul> <li>Using tools and processes to deliver services to customers in accordance with SLAs<\/li> <li>Proactively manage and maintain customer Endpoint\u2019s and supporting infrastructure<\/li> <li>Initiate and drive service and process improvement<\/li> <li>Own personal development, by maintaining certifications relevant to your role<\/li> <li>Engaging collaboratively with internal and external parties<\/li> <li>Proactively contribute to the team and Datacom\u2019s success<\/li> <\/ul><p>We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders\u2019 changing requirements and this can mean we evolve in our roles to meet those needs.&nbsp;<\/p><p><strong>Requirements<\/strong><\/p><p><strong>What you\u2019ll bring&nbsp;&nbsp;<\/strong><\/p><p>For this role, we are looking for the following skills and experience:<\/p><ul> <li>Previous Experience in the IT Industry for 5 + Years<\/li> <li>Previous Experience in a similar role 3+ Years<\/li> <li>Knowledge of Hardware and Software Vendors support processes, including product Lifecycles<\/li> <li>Advance End User management skills within a Managed Services environment<\/li> <li>Able to install, configure and support Endpoints, software and printers<\/li> <li>Ability to be proactive and perform preventative maintenance when necessary<\/li> <li>Ability to prioritise tasks and have a strong sense of urgency and drive<\/li> <li>Demonstrate proactive thinking and creativity in driving automation<\/li> <li>Able to work autonomously with minimal supervision or within a team<\/li> <li>Exceptional trouble shooting and problem-solving skills<\/li> <li>Excellent customer service and communication skills<\/li> <li>Exposure to the processes of Incident, Problem, Change and Configuration Management<\/li> <\/ul><p><strong>Mandatory Requirements<\/strong><\/p><ul> <li>Modern and traditional Endpoint management methodologies/ tools - SCCM and Intune<\/li> <li>Virtual Desktop (AVD) experience<\/li> <li>Previous experience in a similar role, working within a Managed Service Provider (MSP)<\/li> <\/ul><p><strong>Benefits<\/strong><\/p><p><strong>Why join us here at Datacom?&nbsp;<\/strong><\/p><p>Datacom is one of Australia and New Zealand\u2019s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.&nbsp;<\/p><p>We care about our people and provide a range of perks such as social events, chill-out spaces, flexi-hours and professional development courses to name a few. You\u2019ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.&nbsp;<\/p><p>We operate at the forefront of technology to help Australia and New Zealand\u2019s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.&nbsp;<\/p><p>We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.&nbsp;<\/p><p><\/p>","linkToJob":"https://datacom1.workable.com/jobs/4842788","location":["Kuala Lumpur"],"id":"8B9144F132","linkToApplyForJob":"https://datacom1.workable.com/jobs/4842788/candidates/new","title":"Endpoint Engineering Specialist"}],{"total":119}]